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  • Flat rate $4.99 Shipping for everything else
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Return Policy

Customer Satisfaction Guarantee

You will love our products, or we will take them back! Just return the unused item with all original packaging and tags within 30 days, at your expense for postage. We will issue a refund through whichever service you used to pay for the merchandise, when it arrives to us in good condition, or exchange--whichever you prefer. In the event of an exchange, we will pay the postage back to you!

Custom made orders are not eligible for exchange or return, unless defective.

In the event you receive a defective item, we will exchange the item at our expense for shipping. Just let us know what the problem is, and we will work it out.

Wholesale Return Policy

In the event you receive a defective or broken item, we will exchange the item at our expense for shipping, and/or issue a store credit. Just let us know what the problem is.

We do not accept returns on customer damaged (the cat ate it) items.




Johnson Pet Products

Are you a retailer? We are the manufacturer of the catnip toys and will wholesale these items. Please go to www.jppcat.com to register your store or clinic, and purchase at wholesale pricing.

Quick Links

  • Cat Toys
  • Laurel Burch™
  • Misc Cat Items
  • Testimonials
  • Contact

Business Hours

  • Pacific Time : 10am - 5pm
San Jose, CA.
Johnson Pet Products

Are you looking for our Retail Site? You are currently logged in as a Wholesaler. To access our Retail Site, please logout and click on our logo. You will return to the Retail Site.

Visit Our Wholesale Site
5969 Sorrel Ave
San Jose, CA 95123
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